The Racist Register

Once upon a time, in a retail store not so far away, I was working the customer service desk of a major retailer. I was a manager at the time, but the store was busy so I was helping out at the service desk. The company (let’s just say its name rhymes with Y’all Fart) …

Customer Service Fails: I Don’t Have Nothin’!

One of the true facts (as opposed to a false fact) I revealed about myself in my 5 Truths and a Lie game was that I once tackled a shoplifter who stole only a bra. I promised to tell that story, and here is where I deliver. Yes, the story is a bit late, so …

The correct response is, “You’re welcome…”

[Editor's Note: It's Friday! I'd like to celebrate that fact by having a new guest grace this here weblog with her prose. Please welcome Sofia Leo, who has an opinion and isn't afraid to share it. After you've learned from Sofia's wise words, please head on over to her blog, where she is blogging her …

Miraculous Man and the Depressing Journal Entry: 4/18/2013

Today was a horrible day for justice.  I, Miraculous Man, made an inexcusable mistake.  I suppose there is a first time for everything, but there should never have been a first time for this. I was making my rounds at Wal-Mart, looking for any injustices being committed against my customer service brethren.  I had almost …

Customer Service Fails: Third Time’s the Charm

I don't talk much about my job here, but I work in Information Technology.  Specifically, I repair computers.  I get to tear them apart, replace what's broken, and put them back together.  It's not a glamorous job, but I like it. Like any other job, it certainly has its ups and downs, and its customer …

Customer Service Fails: Something Just Hit Me!

Once upon a time (as opposed to once upon no time), I was born.  But that's not what this story is about.  Mostly because I don't remember it.  No, this story happened roughly 18 years afterward.   I had just graduated high school and needed funds with which to pay for gas, food, and other …

Customer Service Fails: Isn’t that what a doctor does?

Many, many years ago, in a retail store far, far away...  I was at work.  And it sucked.  But that's not the purpose of this story.  I'm at work now, and it sucks.  Some things never change. Anyhow, a coworker and I were discussing...something.  I don't remember the exact content of our conversation, but the …

Customer Service Fails: Sprint Sucks

If it seems like it's been ages since I posted a Customer Service Fail story... that's because it has been.  However, I experienced some definite customer service suckage at the hands of Sprint about which I simply must rant. My problems with Sprint started as soon as I switched to them.  More recently, I began …

Miraculous Man and the Official Debut

Robert inhaled the last drag from his cigarette.  As he inhaled the poisonous smoke, he looked up at the clock on the wall.  Damn.  His 15 minutes were up. Break was over. He exhaled while putting his cigarette out in an ashtray that appeared as though it hadn't been cleaned in years.  Once all of …

Miraculous Man and Justice Interrupted

I had an enjoyable day at the beach after having dispatched another customer service villain earlier today.   I soaked in the sun for a bit, then waded out into the salty ocean to cool myself down.  Yes, it was a truly wonderful day. My parents and I are now dining at a local seafood …